Refund and Returns Policy

Welcome to GardenKitchener. By purchasing products, registering for workshops, or making donations, you agree to the following terms and conditions.

1. Returns and Refunds

• Plants, bulbs, memberships, donations, and other products are non-refundable.

• Workshop registrations can be refunded only if the request is received at least 7 days before the workshop start date.

2. Purchase Limits

• Members must abide by all purchase limits for plant and bulb sales.

• GardenKitchener reserves the right to enforce these limits to ensure fair access for all members.

3. Plant and Bulb Quality

• GardenKitchener and Rockway Gardens make every effort to provide high-quality bulbs and plants.

• Our bulbs are sourced from trusted wholesalers and are inspected before sale.

• However, we cannot guarantee that a bulb will grow, nor can we guarantee its lifespan or flowering success.

• Once a bulb or plant leaves GardenKitchener, we cannot control its care, and therefore cannot be responsible for how it grows or thrives in your home or garden.

4. Liability

• By purchasing bulbs or plants, you accept that GardenKitchener and Rockway Gardens are not liable for loss, damage, or failure of growth.

• All purchases are made with the understanding that these are living products and outcomes may vary.

5. General

• GardenKitchener reserves the right to update these Terms and Conditions at any time.

• Continued participation in GardenKitchener activities or purchases constitutes acceptance of the updated terms.

Contact Us:
For questions about returns, workshops, or products, please contact:
info@kitchenerhs.ca.