Returns and Refunds
Refunds and Returns
Welcome to GardenKitchener. By purchasing products, registering for workshops, or making donations, you agree to the following terms and conditions.
1. Returns and Refunds
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Plants, bulbs, memberships, donations, and other products are non-refundable.
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Workshop registrations can be refunded only if the request is received at least 7 days before the workshop start date.
2. Purchase Limits
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Members must abide by all purchase limits for plant and bulb sales.
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GardenKitchener reserves the right to enforce these limits to ensure fair access for all members.
3. Plant and Bulb Quality
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GardenKitchener and Rockway Gardens make every effort to provide high-quality bulbs and plants.
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Our bulbs are sourced from trusted wholesalers and are inspected before sale.
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However, we cannot guarantee that a bulb will grow, nor can we guarantee its lifespan or flowering success.
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Once a bulb or plant leaves GardenKitchener, we cannot control its care, and therefore cannot be responsible for how it grows or thrives in your home or garden.
4. Liability
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By purchasing bulbs or plants, you accept that GardenKitchener and Rockway Gardens are not liable for loss, damage, or failure of growth.
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All purchases are made with the understanding that these are living products and outcomes may vary.
5. General
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GardenKitchener reserves the right to update these Terms and Conditions at any time.
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Continued participation in GardenKitchener activities or purchases constitutes acceptance of the updated terms.
Contact Us:
For questions about returns, workshops, or products, please contact:
info@kitchenerhs.ca.